As a student at the University of the Arts, you might receive Phishing e-mails. These are attempts to persuade you to provide personal data such as your user name, password or bank details. The disturbing consequence is that the sender then has your e-mail details, has access to your files, can read your digital post and can perform actions in the university of the arts’ systems.

Recognising phishing e-mails

Phishing e-mails often have one or more of the following features:

  • The mail is not addressed to you personally
  • It contains incorrect use of language or spelling mistakes
  • It contains an urgent request
  • You are asked to click on an external link

First check links in an e-mail by passing the cursor over them to see the web address. Check whether it is preceded by https, only then is the site safe. If you are unfamiliar with the site and are asked to provide data, do not enter them.

Reporting a Phishing e-mail
The university of the arts never asks for your personal data by e-mail, so do not respond to this type of messages. Report the sender by sending the e-mail as an attachment to

Then erase the e-mail from your mailbox. The ICT team will then centrally block the links in the e-mail.

If despite the precautions you are a victim of phishing and you have provided your personal data, immediately change your password and report the incident to